Frequently Asked Questions

The questions attorneys ask first

Before you hand a matter to anyone, you want to know who does the work, where the ethical lines fall, and what it costs. Here are straight answers.

What does Overflow Paralegal Group do?

We are a business immigration knowledge company, and everything we do is anchored in employment-based and business immigration, where our depth is real. We deliver accredited continuing legal education built for immigration practice. We support your team with vetted specialist paralegals for overflow, cap season, and complex matters. And we publish plain-language analysis of the rules that shape your filings. We are not a generalist staffing desk. We go deep in one domain.

Who actually does the work?

Experienced business immigration paralegals, vetted by someone who has run these matters. Overflow Paralegal Group is led by Annette Ngene, a business immigration paralegal with more than seven years in high-volume H-1B cap seasons, PERM, I-140, RFE responses, and employer compliance, an MBA, and authorship of accredited CLE for the State Bar of Texas. You are not handing your filings to a general pool. You are handing them to people who recognize the patterns, the pitfalls, and the deadlines, because they have done the work before.

How do you handle the supervision and unauthorized practice of law line?

Carefully, and on purpose. Every piece of work product is prepared for your review and signed off by your attorneys. I know exactly where the line falls between conveying information and exercising legal judgment, and I stay on the right side of it. This is not an afterthought for us. The same supervision and delegation principles taught in our accredited ethics CLE are the principles that shape how we engage. We work the way we teach attorneys to delegate.

Will you ever substitute for the attorney?

No. We provide paralegal support only to licensed attorneys, under their supervision. We do not give legal advice, we do not exercise legal judgment, and paralegal support is never a substitute for an attorney's counsel. The matter stays yours. We help you carry it.

How do you protect confidentiality and handle conflicts?

Every client matter and every piece of information is held in strict confidentiality, and we never share anything about the firms we work with without their consent, unless the law requires it. Before we take on work, we check for conflicts, and we are glad to work under your NDA or engagement terms. If a matter would create a conflict, we tell you and we decline it.

What does it cost, and is there a retainer?

There is no retainer and no minimum commitment. You can use us for a single filing, for one busy stretch, or on a regular basis. Most work is offered at a flat fee by deliverable, so you know the cost before you commit, with an hourly option for work that does not fit a flat rate. Tell us the matter and we will give you the number before any work begins.

What is your turnaround?

Fast, and built for the moments that matter. We are structured for cap season and overflow, when the work arrives all at once and the deadlines do not move. Actual turnaround depends on the matter and how complete the file is when it reaches us, and we will give you a realistic timeline before we start.

What kinds of matters do you handle?

Business and employment-based immigration, end to end. See our full business immigration scope. H-1B and H-1B cap, L-1A and L-1B, O-1, TN, E-2 and E-3, PERM labor certification, I-140 including EB-2 NIW and EB-1, adjustment of status, consular processing, RFE and NOID responses, employer compliance and public access files, and petition and support letter drafting. If you need something just outside that scope, ask. We would rather point you to a trusted contact than stretch past our depth.

Do you only work with attorneys?

Yes. We work exclusively with licensed attorneys and their teams, under attorney supervision. We do not work directly with individuals seeking immigration benefits, and we are not a substitute for hiring a lawyer.

Are your CLE courses accredited?

Yes. Every course we publish is accredited before it goes live. We do not post a course that does not carry credit. Our flagship ethics course is accredited by the State Bar of Texas, and because accredited CLE is not self-study, those hours are not subject to the self-study cap. Explore the courses.

How do we get started?

Tell us what you are facing. Book a short introductory call or send the matter through our contact page, and we will tell you whether it is a fit, what it will cost, and a realistic timeline before any work begins.

Have a matter in front of you?

Tell us what you are facing. We will tell you whether it is a fit, what it will cost, and a realistic timeline before any work begins.

Book a free consultation
Or send us the matter